I understand that this is a part of the loan teams job but I believe that they took very good care of me and my family during this journey I appreciate each and everything they did for us and we are happy to see that we had a good relationship with veterans United. Way to go guys !!!
The team that I worked with acted like it was a bother to answer calls or emails with questions. I will not use this company again. They waited a full month after they had the inspection results to let us know that we had to have a special form because the house has a ventless fireplace.
Response from Veterans United
Justin, thank you for your open and honest feedback. Providing clear and effective communication is a top priority. We understand that the process can be stressful at times. Third-party issues such as appraisals can at times cause delays. We appreciate and share that stress with all of our customers. If there any solutions to these issues, our loan teams will seek them out. Please contact your Client Advocate team to discuss further on your experience. We thank you for your service and thank you for choosing Veterans United.
A wonderful experience
I liked the online procedure it was easy to know what my to do’s were.
From our very first home purchase in 2011, to our third home purchase in 2020, VU and Jeff Magsamen have made the home buying process a breeze! Everyone is very knowledgeable and helpful. This time around, we were taking is slow to make sure we found our forever home. We never felt rushed or pressured to get further along in the process than we were comfortable with. Jeff took plenty of time to answer all my questions and ease any concerns I had. If we ever buy a fourth house, without a doubt, Jeff and VU will be our go to!
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Any veteran cannot go wrong with going through Veterans United. They are definitely a TRUSTED company!
Im very pleased with my home.
Great to work with.
