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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,739 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,739 unfiltered reviews

Starting on Page 894 of 14,858. Return to Page 1

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

3.5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

The team that worked on my behalf guided me through the whole process. Interacting with my husband and I as a unit and not separate. Thanks to all who were involved and worked hard to get the funding for my new home. You all are greatly appreciated!

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Veterans United is an amazing service. With the help I went from unable to preapproved and in a home within 6 months. The constant communications and coaching provided was helpful. The home buying process was seamless and my Loan Team made the process seem easy and not as burdensome as other lenders can.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

You guys are absolutely wonderful! This house is out 5-8 year plan currently. We are wanting to build a house next and we will definitely use Alberto with Veterans United.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

I definite recommendation for anyone in the market! My #1 & #2 choice

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

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5 out of 5 Stars

Jeffrey and Erik were both exceptional in supporting our loan and mortgage process. Much appreciated for their dedication and professionalism!

headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

I wanted to mention Jessica and Alex and so many others I can't remember at this time. I am an anxious person when I don't know people well, but your entire office has been so friendly and helpful and made everything easy for us. I didn't have that anxiety once I talked to each one of you. I either typed an email, texted or made a phone call without stress. That means so much to me. Thank you all for your help. We love our home. We'll definitely refer friends and family.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

I want to thank my entire loan team for doing such an amazing job from start to finish. They were on top of everything and were available at a moments notice. Thank you so much for the help that you provided me. Love you all.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

4.5 out of 5 Stars
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

Easy and great communication, pleasant experience

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

5 out of 5 Stars

The whole process was great and the people were too.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Unfortunately it is a very time demanding experience, but so very satisfying. Dealing with Lindsey Edgell was quite the experience, I would be very happy to have her as a dear friend and neighbor, her friendship and personality, during this experience, I will never forget.Thank you ever so much Lindsey,
Ron Ouellette

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

Ready to see for yourself?

Experience first-hand why 354,047 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Using veterans united was such an amazing and easy experience. There was no confusion about what was needed or what the next steps were. The whole team worked very hard and was on top of there game. You could tell they had many years of experience in the field. True experts!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

The home buying & loan processes have changed quite a bit over the years with much of the process now performed on-line-which at times, can feel overwhelming & less personal. However, my Veterans United team provided assistance & support every step of the way. I would highly recommend my Veterans United team.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Easy and great process, will definitely being going through you guys again in the future.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

Veterans united team exceed our expectation, the process was smooth all the way and our experience as first time home buyers was outstanding! I will 100% recommend!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4 out of 5 Stars

Have a few issues:
1. When I first applied with VA United I was informed that my closing costs were part of the loan, once I found a home and went to start the closing it changed, and I was told that closing costs were not allowed to be put into the loan. This was very frustrating since I signed a contract with the other homeowner for no closing cost assistance.
2. During the closing process, I could not believe how many times I found mistakes on the cost sheets. Again, very frustrating since I felt I was lied to once.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

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