Overall it was a great experience.
Veteran’s United has always been professional, quick and very easy to work with.
Great service, always available to answer any questions that I may have during the home buying process.
This is the second time we have used the VA PPOoo P qwhen purchasing a home. We have no complaints with the first loan, but there was a 100 percent difference in the process itself, There were numerous documents which had to
be providedn
Great team and group of people
Anyone looking to refinance with Veterans United should actively seek out this professional and customer focused team.
A phenomenal team with great communication skills. A pleasure to work with, made my first home buying experience easy.
Ryley and his Team did a fine job.. Very good in responding to my questions and concerns. Down to earth person.Great job and thank you.
Marine Corps Veteran........
Team was great, made sure I had info each step of the way
Nikki's assistance was also notable, she too was very helpful and responsive. I'd give her a 10 as well.
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Overall experience was really good. It took much longer than I felt it should have due to having to change agents mid way through. I was not notified of the absence of my agent and sat around waiting assuming that my paper work was being taken care of. Once Brad came on, it went quickly and he was so helpful and nice. Everyone I worked with was very helpful. Devin was great when he was available.
Everything went good the only thing I would have changed would have been the underwriting process that led us to need a well water test. This pushed the closing back a few weeks and if I would have known what was needed back when the appraisal was ordered it could have been addressed. I understand each state is different. I just think there should be a checklist created for each state that is sent to homebuyers that has items listed or required by the loan company or the state. Other than that everything was great.
THANK you team for all your help
