Veterans United was dedicated to the success of this loan from initial contact. Willing to discuss options and potential outcomes, as well as openness in discussing competing offers. I appreciate the professionalism of the entire VU team.
Effortless experience from application to signing for my new home. There were also perks provided only by Veterans United such as discounts on services that prepared me for my move. Highly recommend!
Second time purchasing a home with Veterans United and once again 10/10 experience!
VU’s dogmatic insistence on their bureaucratic process led to delays on closing day. And the team was mostly tone deaf, even when their oversight led to some delays.
Response from Veterans United
Trevor, thank you for taking the time to speak with one of our Client Advocates and we hope that we were able to provide clear resolution to your questions and concerns. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Our licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Please reconnect with us if you would like to discuss your experience further and thank you for taking the time to complete our online review. Again, we apologize if you felt there were unnecessary delays during your process.
Could show final closing costs sooner so buyers won’t be surprised
Like I said, I never thought buying a house was so easy. The communication was spot on. Any issues where handle in timely. We are so thankful for their professionalism.
Veterans was awesome!!
