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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

417,240

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Would Recommend

Saying the experience was amazing is an understatement. Working with Rebecca 10 months before closing and have her there every step of the way was remarkable. Not only was she transparent but her total time was. Joycelyn and Eric, I see you both too and special shout out to you both!

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend

I recommend every bit of the experience and excitement I've had buying my home and I hope everyone has the same experience with the clear communication I've had.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend

They made a very stressful time and experience easy! I really appreciate everything they did to work with us through complications with my husbands navy discharge to helping us move dates while we made the final stretch with our son in the ICU. I hope if we ever buy another house we can work with them again.

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Would Recommend
Photo submission from Jay C.

Overall it was a great experience. I know VU has been working with my wife the last few years to help get our credit on track. Without you guys this wouldnt have been possible. Thank you so much. Also I really loved the 2nd relator you set me up with, Shannon. He was amazing to work with and really helped make the process go smooth.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4 out of 5 Stars
Would Recommend

I highly commend Christie Thomason for her superb attention to detail and getting to know the client's (me) idiosyncrasies as she was able to immediately adjust and adapt to my needs...even during after-hours and the weekends. Promote her NOW!Kelly Givens, worked behind the scenes and just monitored Christie and my text messages. She is a "quiet" professional who just allowed her team to "work the process" and just intervened whenever the need required it.BRAVO ZULU to these two ladies.

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend

All I can say is to me Veterans United is the best and would definitely recommend them

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
Would Recommend

Thanks!!!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

3.5 out of 5 Stars
Would Recommend

Ok, here we go. This has nothing to do with my loan team. They were great. However, as a first time home buyer, the process was incredibly traumatic and the VA should be ashamed of themselves. Veterans should never have to go through what we went through to buy a home. No one has more evidence for processes like the VA and yet they still require things that don’t exist or three explanations for the same thing on three different documents in four different ways. It’s ludicrous. We had everything required and it was still a nightmare. We lost the first house we put an offer on but get this, it was easier to qualify for $350k with no down payment and $50k in debt and no money saved than it was to get a home for $180k, no debt and money for down payment, etc. What? That makes sense. I understand now why sellers don’t want to deal with VA loans, because they are awful. Its unacceptable for options to be cut in half for veteran buyers simply due to the VA’s inability to make their processes easy and make sense. What a joke.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

We will definitely use Veterans United for our next home purchase and will recommend Veterans United to our friends.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
Photo submission from Steven F.

Jeff and Mathew has been a pleasure to work with. I would recommend them to family and friends. They are a great team!!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Chris and the Veterans United Mortgage team made my home-buying process smooth and stress-free. Their expertise, responsiveness, and dedication ensured everything moved efficiently from start to finish. I highly recommend them for any veteran looking for a knowledgeable and supportive mortgage team!

headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend

The entire experience with my team was amazing. Everyone helped when and where it was needed. My questions answered in a very timely manner. Thank you everyone!

headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars
Would Recommend

From start to finish the mortgage team was there to answer any questions and concerns. They made me feel at ease and breath easy. I would recommend Veterans United to anyone and only have high praise to all of my team! Thank you so much! For everything!
Tom S

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

I have already recommended Veterans United to multiple friends since the beginning of this journey. The people I was assigned to work with were amazing all around. Buying a home is a big deal and can be very daunting. Everyone on my team supported us and gave us a peace of mind. I am so proud to finally be a home owner at the ripe age of 26 thanks to Veterans United.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

The home buying process is a stressful one that was made much better by Jennifer and Megan.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

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5 out of 5 Stars
Would Recommend

The entire team was helpful, professional, and timely in their guidance and support throughout the process.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Minor hitches outside VU's control caused delays in closing but Ben kept me informed. Very professional and personable.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
Photo submission from Patrick T.

Billy, Larry and the rest of the team were top notch!! 5/5 would recommend to all my vet friends

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

They made the home buying process fast and easy.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

Everything went great!! Thanks to Kris and his team

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

Our first home buying experience was awful. I feared buying another home. VU made our experience the second time around amazing! 10/10 would recommend.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

More Reviews

See all 417,240 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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