Overall a very good experience. They were incredibly helpful and answered all my questions. In the beginning, when I was trying to get pre approved for a loan, it felt like everyone's feet were dragging a little bit and I was trying to move quickly on a home. The process got finished on time thankfully and was able to have my offer accepted. There was a team that I worked with a team and everyone was very knowledgeable but there were times of everyone had their hand in the cookie jar and it got a little hectic. The online portal was super easy to use, however, documents sometimes wouldn't go through and they asked for the same documents over and over again. I will definitely use VU again at a later time.
Let VU help you during your home buying process! They all operate with the utmost professionalism and integrity! You won’t be sorry if you let them service your homeloan! Billy Jones contacted me to lower my interest rate! If I buy another property, Billy will be my first call!! Thank you Billy and thank you VU team for making our home buying a lot less stressful than other lenders!
My loan officer Asli Wissman was exceptional. She turnes negatives into positives, and over comes obstacles. She sends to do list that can be completed on your smartphone. She's available for questions and advice. She made me feel like I had a lawyer by my side.
The process was streamlined and so easy! From the very first contact we made with Rett Thompson, he was always very prompt to answer any questions we had throughout the process! He and Caytlyn both were extremely helpful! Excellent communication, fast turnaround, they even got our loan "cleared to close" a week earlier than our closing date! I would absolutely recommend Rett Thompson and Caytlyn to anyone looking to purchase a home through Veteran's United! Thanks so much for all the hard work you did for us! We are forever grateful and loving our new home!
Lani was also extremely helpful.
Neat decision we ever made was to go with Veterans United for our VA Home Loan. The entire process was easy and painless and our agent and processor were extremely informative great at getting back to us on questions and all around great professionalism we will absolutely reccomend to anyone considering a VA Home Loan! And we love our personalized door mat from Veterans united had no idea it was coming so it was an amazing surprise to add to our new home!
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A great business to work with along with their representatives.
Nothing but good things to say about our experience. 5 stars
Veterans United is a really good place to get a loan just be prepared to have a paper trail of every little thing That’s one thing that I wasn’t warned about Was the paper trail that was needed for every little transaction sometimes they go a little too far and it goes a little too personal
Response from Veterans United
Hi Craig, thank you for being honest and sharing how you felt about the paperwork. We understand that it can feel intrusive at times to obtain home financing, and we respect your feedback. We apologize for not delivering a better overall experience, but we are very glad you still feel we are a really good place to get a loan. Thank you.
Great experience and very good group of people to work with.
I would recommend Veterans United Home Loans and Ashley Brown to any one that is in need of buying/selling a home. Awesome experience!!!!
VA will go the extra mile to ensure you're getting the best deal and value for your money!
Nick makes the application process seamless!
I can say without a doubt that I now have a great home in a great area that would have been beyond me to get without the VA and VU's assistance! Closing was generally painless and I'd like to give a special thanks to Max for encouraging me to not let the septic question stop me from pursuing this property.
The experience was very good in relation to home buying. VU modernized tools for submission and getting by the minute updates are stress reducers and efficiency enablers for sure. This is the gold standard.
Dan & Arron were great , any questions I had they got back with me within minutes. I’m a first time home buyer so I didn’t know what to expect. They walked through everything with me and made it really easy .
